Not getting thread update by email?

[Hard Core RC Guy]

Hi Steve,
Since the server switchover, I haven't been getting any email updates to threads I've posted in. Is there something I need to do?

Thx,

J :cool:

[InspGadgt]

At the bottom of the page when you do a reply...not a quick reply...there's an option for "Notification Type". You have to set that to subscribe to get notifications. Maybe when they did the updates your previous settings didn't stick.

[-=ADA$=-]

actually i have same thing, before i never had to subscribe for thread, i got notification automatically when i replied

[cool head]

same problem here! whats up steve?

[guver]

same here, all my settings are look good...

[Quinton]

same problem here.

[Hard Core RC Guy]

Okay, glad I'm not the only one!! Anybody else!!

J :cool:

[cool head]

how can we have flame wars without instant notification? :confused:

[JonBoy]

same here aswell, i dont get any emails to subscribed threads.

[slaf]

Same problem here too ! :(

[Hard Core RC Guy]

Yup, check the options. Don't get email from new threads or anything. Will try the daily setting in place of instant notification.

J :(

[JamminJay]

me toooo !

[StevePond]

The email problem has been resolved as best we can tell. It was a setting that needed to be changed when we switched servers. The setting has now been changed and I'm receiving all the emails.

[cool head]

still not working!

[slaf]

Still not working here too :(

[Quinton]

not here either :confused:

[StevePond]

did each of you check your profiles to be sure you're set-up to still get instant email notification?

[guver]

Yes, I checke3d mine and it is set to get e-mail notification. I'm subscribed to 114 threads, and 6 forums. Don't get any notice as of yet.

thanks Steve

[slaf]

did each of you check your profiles to be sure you're set-up to still get instant email notification?


Yes I checked 3 times....Wanna a printscreen ? :)

[slaf]

Testing...I just unsubscribed...and resubscribe....

[StevePond]

Good idea. I'd also like to be sure they're not getting block by spam filters because now they're coming from a new domain. If you know how to check with your ISP to see which emails are being filtered, that would be a good thing to eliminate.

[slaf]

Good idea. I'd also like to be sure they're not getting block by spam filters because now they're coming from a new domain. If you know how to check with your ISP to see which emails are being filtered, that would be a good thing to eliminate.


Steeve....No firewall here....No reply :( From what domain do replies come from ? radiocontrolzone.com ?? If it's the same domain as your email address can you send me an email to rc10gt@globetrotter.net just to check if your domain is not black listed on my internet provider ?

[JonBoy]

no im still not getting anything and they dont show up in my bulk mail either.

[StevePond]

OK, I'll have to keep tracking it down.

[slaf]

Steve -> I was thinking about getting a all new account just to see if I'll receive email notification. If it works, is this possible rename my replies with slaf to my new nick ?

[slaf]

Does someone can just reply...Just to see if I solved my problem !

Thanks

[slaf]

Testing 1-2 !

[StevePond]

I got the email that you posted - hopefully you will get one as well.

[slaf]

Steve -> I got nothing....:(

[StevePond]

OK, thanks for checking it out on your end. We'll have to looking into it further on this end.

[slaf]

Steve -> I'm online for all day, if you need help I can check my end. I can send you my msn address for faster checks and replies...

I changed my email address for a hotmail one....Maybe this will work !

[slaf]

Testing....

Looks like I can't use hotmail address :(

[slaf]

It's working !!!!!!

I changed my email address in my profile for my job's email and I can receive private message so I guess notification will work :)

It looks like my ISP has blocked radiocontrolzone.com traffic emails :(

Anyway, Steve can you just send me some emails and private message just to see if it works well ?

Thanks !

[StevePond]

Who is your ISP? You can change the settings for your ISP. Look into the options for changing the filter settings and simply tell them to allow emails from the RC Zone to come through.

[slaf]

Telus is my provider. I changed their anti-spam policies to now accept all emails but I still not receive RC Zone emails, may be it takes a while to process....

[StevePond]

I have someone looking into it on this end as well. We'll get it figured out. ;)

[JonBoy]

im using excite.com and i dont get anything there not showing up in the bulk folder either and i just turned off all spam software so lets see if that works.

[StevePond]

I'm going to switch to another email to see what happens as well.

[slaf]

I have canceled all spam feature with my ISP and still not receive email....

[slaf]

Looks like all emails from xxxxxx@radiocontrolzone.com are blocked by my ISP, I can receive them at job but not on my home account !

[StevePond]

That's odd. I would contact your ISP for a better explanation. I just switched to a hotmail address and it worked fine there as well.

[slaf]

Maybe but the email notification is sent by webmaster@radiocontrolzone.com to my email address. If my ISP "blocked" the sender address this should explain our problem.

[StevePond]

I agree that it solves the problem, at least for you, but why the sudden change is what's puzzling to me. I assume that you were getting the emails until recently.

[Hard Core RC Guy]

had an idea, many ISPs will disallow domain servers because they are set to open (spamable) and if it gets detected they are automatically blocked. To fix it the ISP needs to have their third party (usually) domain checker to recheck the domain space. This happened at my company and our IT guy didn't even know about. If your server is open it can be freely spammed.

I'll try to find out the little details, oh and the re-check process can take up to 48 hours for some.

Later.

John :cool:

[slaf]

I agree that it solves the problem, at least for you, but why the sudden change is what's puzzling to me. I assume that you were getting the emails until recently.

I was getting email until last week. I'll check with my ISP but Gone Nitro has a good point :)

[slaf]

I'm online with my ISP......They are searching and searching and searching....

[JonBoy]

Ok i was going to change my email to an hotmail account but it wount let me. says it has to be a address from a non free site. I have charter cable internet as far as i know there is no charter email address. might be but as far i know i dont. so now i cant get updates or change my email address.

[rczoneadmin]

test

[rczoneadmin]

test2

[rczoneadmin]

test3

[rczoneadmin]

test4

[rczoneadmin]

test5

[rczoneadmin]

test6

[rczoneadmin]

test7

[slaf]

Don't know what youhave done but it worked for few minutes and then stoped...

[JonBoy]

Praise the RC God's I just got an instant email update to this thread. THANK YOU

[MGT RC10GT]

testing !

[slaf]

Working here too now ! But still something weird....

[slaf]

Steve -> Everything is 100% functional :) Thanks !!! What was the problem ?

[StevePond]

According to the resident guru, there were a few tweaks that needed to be made to prevent the emails from being automatically blocked. The server wasn't "open" as was suggested earlier, but there were some settings that didn't resolve, which made some email servers nervous enough to block the inbound emails.

[slaf]

Cool....Hope you took note for your next server upgrade :) :) :) :)

[Hard Core RC Guy]

Got a few!! Thanks Steve, you sure treat us right here!!

Later,

John :)

[Quinton]

I just started getting a few, including this one.
Thanks

[cool head]

i'm getting mine now too. thanx steve!

[StevePond]

Good deal. It sounds like the problem is solved. If anyone else has a problem, please let me know.

[JamminJay]

k-O SEEM TO BE GETTING MINE TOO, THANX.... oops, darn caps.

[JamminJay]

btw, now if I could acces it thru AOL w/o a error message it would be great, right now I am using the IE method someone suggested.