mozzila firefox problem!please help!

[FESTER2004]

ok gang, i have mozilla firefox and i go to click on the icon and it does nothing!i can use internet exploer but i prefer firefox,its got all my personal settings/tabs,etc.any clue on what happened?it doesnt let me connect at all to the internet.last night it tooke me like 20 times just to get internet exploer to work?please help!i run optinum online and my compy is like 2 and 1'2 yrs old?any ideas!thanks

[pasan]

which version of firefox did you install? and do you remember which URL you downloaded it from? If so share it with us.

[FESTER2004]

all i know is when my buddy installed it he got it from their website and when it kept saying to update from time to time, i did it.

[pasan]

Hmmm. uninstall it completely, and then download the new version from here
http://www.mozilla.com/en-US/firefox/
The update probably fouled something up, it's happened to me before. Try it and let us know how it goes.

[powerstroke01]

Spyware.

[pasan]

Spyware.

er what? thats the official mozilla site for firefox, has been for quite a number of years now.

[rccardude04]

I think he meant spyware could be causing the problem...

Download/install/run spybot S&D. It probably needs to be done anyway, and even if it doesn't fix this particular problem, it's still a good idea.

Usually when something like this happens to me, a registry cleaner helps out a bunch. However, good ones aren't free, and a lot of the online ones just end up causing more problems.

-Eric

[FESTER2004]

eric- i have spyware s&d,ran it with no probs!

my sister's firefox works.

when i come back from religion, i will call the cable company,they are open 24/7

[FESTER2004]

just unistalled and rinstalled firefox,its doing the same thing

[rccardude04]

Did you just update?

The shortcut could have changed....

Try finding the actual program link in C:/Program Files/Mozilla FireFox/Firefox

If that works, then right click on it, select 'send to' then 'desktop (create shortcut)'

Delete your old icon from the desktop and you should be good to go.

-Eric

[2.5 guy]

Mine takes a while to open, maybe you're just not waiting long enough.

[FESTER2004]

i went to add/remove programs and all.my firefox opens in like a sec but it dont work

[FESTER2004]

i am gonna try my laptop

[FESTER2004]

my laptop with firefox works 100%.i think my compy is on the verge of taking a dump.:( i dont have the cash right now for a new desktop i will have to use my laptop.

[rccardude04]

Did you even try what I suggested?

-Eric

[pasan]

Fester, don't worry about your pc taking a dump. I'm almost certain it's the firefox updates which caused this failure, and the uninstall program probably isn't removing everything. are you running windows XP or Vista?

[FESTER2004]

i run XP

you wont believe this, now it works 100% fine?maybe my computer got scared cause i threatened to replace it with a DEll,lol

probally was a update issue,thanks to everyone who tryed to help me i appriacte it!thanks

[redbarton]

Did you ever do a PC restart during this process? That can do miracles sometimes. I have to do this periodically for Firefox.

[FESTER2004]

eric, i did what u said

red, i did a pc start yesterday,nothing i got up today and presto it works,go figure,lol

[pasan]

huzzah!

[lovewithyou8808]

edited

[Cope57]

It is amazing to see such old threads come back to life. It happens more often than me posting here... hehe